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Grand Canyon 30-Inch Arizona Weathered Oak Vented Natural Gas Log Set W/ 2BRN Burner - Match Light

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Warranty

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Lifetime Warranty

Grand Canyon Gas Logs burners and logs carry a lifetime warranty against breakage and defects to the original purchaser. All Grand Canyon Gas Log valves, pilot assemblies, and electrical components carry a 2 year warranty as long as they were installed indoors and by a licensed professional.

Refer to manufacturers manual for full warranty details.

Customer Reviews (1)

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MELANIE
Undisclosed
Verified Purchaser
 
★★★★★ ★★★★★ 5.0

Nice realistic natural gas log set

Very nice good looking natural gas log set. Easy to install with good instructions. A little difficult to setup logs as instruction sheet online really too too small. Would be nice if the "log numbers" in the diagram were actually place on bottom of each log. Had to zoom up quite a lot to see the actual placement diagram, and then print out the diagram--should have been included with the set. But once placed, great looking product. The extra "ember" purchase should also be included! Much better than the enclosed "steel wool" embers. Overall very satisfied even though first shipment had 2 broken logs due to poor handling by the shipper as well as poor boxing. Had to have 2nd set sent--this time was strapped on a wood pallet in stronger box and logs were in great shape! They're quite heavy, and the better packaging is needed to protect the logs. Finally after the shipping problem--and company very helpful in followup with this problem, all is good! Company has a great consumer handling department for any problems along the way with lots of email updates, and phone calls!!

 

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Expert Review

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The Skinny:

  • Detailed unique look
  • Largest flame burner available
  • Lifetime warranty
  • Made in America

Things We Love:

This set gives your fireplace a unique take on the traditional oak logs. The Arizona Weathered Oak logs are individually cast and hand painted to bring out the realistic details of the natural wood that include bulging, twisting, and cracking. The ceramic refractory logs are made with steel fiber mesh for durability and is covered by a lifetime warranty.

The dual front burner is designed to produce the most realistic flame and is built to last with a stainless steel pan and schedule 40 black pipe grate. This log set is also available with the Kiva burner, which is designed to fit Adobelite Kiva fireplaces. The Tee-Pee burner allows for high flame visibility in a shallow depth.

Grand Canyon burners and logs are 100% American made.

Overall Rating

4.3 out of5

Questions & Answers (0)

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Proposition 65

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WARNING: Combustion byproducts produced when using this product contains chemicals known to the state of California to cause cancer, birth defects or other reproductive harm.
Handling the brass material on this product exposes you to lead, a chemical known to the state of California to cause cancer, birth defects or other reproductive harm. (Wash hands after handling this product)

For more information, go to www.p65warnings.ca.gov.

Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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