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Napoleon Azure 38-Inch Vertical Convex Wall Mount Electric Fireplace - NEFV38H

Warranty

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Electrical components and wearable parts such as fan/heater, motors, switches, nylon bearing components and remote controls are covered and Napoleon will provide replacement parts free of charge during the first year of limited warranty. Light bulbs and fuses are NOT covered by the warranty.

Customer Reviews (1)

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Astrid
Canada, ON
Verified Purchaser
Napoleon Fireplaces - BV
 
★★★★★ ★★★★★ 5.0

Perfect for a bedroom

I have in the master bedroom and it is perfect, it gives a spa feeling to the room

 

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Expert Review

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The Skinny
Compact design; Can be recessed; Advanced LED technology; Realistic flames; Customizable.

Things to Love
The Napoleon Azure features a modern, compact design that protrudes only 2 ½ inches when recessed into a wall. Unit can also be easily hung, and is suitable for use with any standard 120 volt outlet. This fireplace produces up to 5,110 BTUs. With a large glass front and a Crystalline ember bed, this electric fireplace will be a great conversation piece! Choose from one of three colors to change the look of your ember bed and back lighting. Included is a remote which allows you to turn the fireplace on and off, set the temperature, adjust the fan and heat output, and set a timer. A 1-year Manufacturer's Limited Warranty is offered for electrical components and wearable parts such as heaters, switches, and motors.

Things to Consider
If you have small children or pets consider that the Napoleon Azure Vertical Convex will protrude a little on the wall even when recessed.

Overall Rating

2.3 out of5

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Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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