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Peterson Real Fyre 16-Inch Burnt Rustic Oak Gas Log Set With Vented Natural Gas G45 Burner - Manual Safety Pilot

by Peterson Real Fyre
Item ID #
2224296
Model #
HCHR-16 + G45-16/19 + SPK-26
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  • Free Accessory Kit with Real Fyre Vented Gas Log Set
    Free Accessory Kit with Real Fyre Vented Gas Log Set

    Receive a free Peterson Real Fyre Accessory Kit (a $52.70 value) with the purchase of a Peterson Real Fyre vented gas log set! Kit includes acorns, pine cones, and wood chips to enhance your hearth.

    • Peterson Real Fyre gas logs are meticulously hand painted to re-create the look of natural wood
    • Superior refractory ceramic logs are reinforced with steel rods for greater integrity
    • Efficient design helps preserve and protect natural resources
    • Dual pipe burner produces a deeper ember bed and rich, full flames in front of the logs for more realism
    • Peterson Real Fyre gas logs are proudly made in the USA
    Peterson Real Fyre Charred Series Gas Logs reflect the glowing depth and fiery heart of a long burning fire. Real Fyre artisans work from actual wood samples to carefully recreate the intricate bark detail and natural coloration of deeply charred wood. Gas fireplace logs are convenient and easy to use for most gas fireplaces. The beautiful display and flame presentation of this Real Fyre Charred Wood gas log set is ideal for creating those magic moments and memories. This Peterson Real Fyre gas log set includes: Ceramic Refractory Vented Gas Logs, Vented Glowing Ember Burner, Custom Grate, Connector Kit, Glowing Embers, Sand, Burner Clips, and Damper Clamp. The Peterson Real Fyre vented Propane G45 Burner with a T-shaped burner pipe with a large burner pipe in the center of the burner pan and a smaller pipe that runs through the ember bed allowing the flames to not only dance through the center of your log set, but through the center of the ember bed giving a more realistic flame pattern. It has a BTU output of 39,000 BTUs. This set features a manual safety pilot valve.

    Warranty

    VENTED DECORATIVE GAS APPLIANCE LIMITED WARRANTY. All Peterson gas logs are WARRANTED for as long as you own them (lifetime). All Peterson burner assemblies are WARRANTED for TEN (10) YEARS. All Peterson glass is WARRANTED for FIVE (5) YEARS. SPK-26 controls are covered by a THREE (3) YEAR all parts Warranty. All other Peterson valves, pilots, and controls are covered by a ONE (1) YEAR Limited Warranty (excluding batteries).
    Specifications
    Fuel Type Natural Gas
    Vent Type Vented
    Ignition Type Manual Safety Pilot
    Log Width 16 Inches
    Minimum Depth Required12 Inches
    Minimum Height Required18 Inches
    Minimum Front Width Required25 Inches
    Minimum Rear Width Required24 Inches
    BrandPeterson Real Fyre
    Wood TypeOak
    Log Style Burnt Rustic Oak
    CollectionBurnt Rustic Oak
    Log SeriesCharred
    Fireplace Type Standard
    Certification None
    Log Material Refractory Ceramic
    Burner KitG45
    Inside OutsideIndoor
    Shipping Details

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    45 Day “No Hassle” Returns

    We allow you to return all new, unused, unassembled, and resalable items in their original packaging for a full refund (minus actual shipping cost we incurred).

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    45 Day No Hassle Returns

    We want you to love what you buy! But if you don’t, we offer a simple “No Hassle Returns” policy. We allow you to return all new, unused, unassembled, and resalable items in their original packaging within 45 days of delivery for a refund (minus the original and return shipping costs incurred by GasLogGuys.com). Naturally, if your return is because of our error, you are not responsible for any shipping costs.

    • If your return request is due to product defect or damage, we will first work with you to get the product repaired. If repair is not possible, then we’ll work with you to get it replaced.
    • If your return will be coming back via freight truck, we will require you to provide us a photo before your return will be authorized. This can be as simple as a cell phone pic! We just need a “before” picture in case there is any damage to the item on its way back to us.
    • To expedite the returns process, before shipping the item(s) back, make sure they are clean, the packaging is sufficient to prevent damage, and (if necessary) you note all defects along with the photos taken.

    Important information about refund eligibility:
    To be eligible for a “No Hassle Return,” items must be returned within 45 days of delivery in “Like New” condition. “Like New” condition is when a returned item is unused, unassembled, and has been returned in the original packaging.

    • Full refunds do not apply to certain items, including clearance items, gift cards, gift certificates, items that have been personalized, and items clearly marked as “non-returnable,” such as products sold as “Warehouse Deals.”
    • The costs of return shipping are deducted from your refund or merchandise credit.
    • In many cases, refunds are not processed until the item has been inspected by us in our warehouse.
    • Refunds must be applied to the same credit card, debit card, or other form of payment used in the original transaction.
    • In many cases, refunds are not processed until the item is inspected upon return delivery.
    • GasLogGuys.com reserves the right to refuse a refund on a returned item if:
      • The item that has been returned does not match the original item shipped to the customer.
      • The returned item is missing parts or the original product’s packaging.
      • The item was damaged during the return shipment due to improper or insufficient packaging.
      • The item being returned has been obviously heavily used (such as significant charcoal buildup inside a grill).
      • The item has been assembled in a way that would impede proper packaging for return shipping.

    In exchange situations, there are TWO options:

    1. If you need the product right away, you can purchase a replacement on a new order to get it shipped out as soon as possible. Then return the original item and we’ll refund you for the original once we’ve received it back to our warehouse in “Like New” condition.
    2. If you can wait a little longer, return the original item and once we’ve received it back to our warehouse in “Like New” condition, we’ll refund you for that purchase, then have you purchase the replacement on a new order and we’ll ship the replacement as soon as possible.

    Custom made-to-order/special order items are made to your specifications. Due to the custom nature of made-to-order/special order items, all sales are final. Made-to-order/special order items defective due to manufacturing will be repaired/replaced as long as the claim is made within the warranty period offered by the manufacturer. Custom pieces damaged in shipping will still follow all steps for a freight claim as previously listed here. All Custom pieces will be repaired or replaced with an item of the same nature as previously ordered. You will not be allowed to order an item that differs from the damaged or defective item.

    Feel free to use our simple online form to obtain a Returns Authorization Number (also known as an RMA number) and let us walk you through our 45 Day No Hassle Returns process.


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