Rasmussen 24-Inch Evening CrossFire Log Set With Vented Natural Gas Custom Embers Pan Burner - Match Light

by Rasmussen

Item ID #: 2233915
Model #: EXF24 + CXF24-B-N

Warranty

All Rasmussen vented ceramic refractory gas logs are covered by a lifetime warranty. The burner and grate assemblies are all warranted for 2 years and the pilot kit and control will be covered for 1 year from the date of purchase.

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Specifications
Fuel Type	Natural Gas
Vent Type	Vented
Ignition Type	Match Light
Log Width	24 Inches
Minimum Depth Required	15 Inches
Minimum Height Required	16 Inches
Minimum Front Width Required	34 1/8 Inches
Minimum Rear Width Required	21 Inches
Brand	Rasmussen
Wood Type	Oak
Log Style	Evening CrossFire
BTU Range	40,001 - 60,000
Collection	Evening CrossFire
Log Series	Charred
Fireplace Type	Standard
Certification	None
Log Material	Refractory Ceramic
Burner Kit	CXF
Inside Outside	Indoor

Overall Dimensions
Weight	89 Pounds

Shipping Details
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Shipping Price	Free Shipping ( Read Our Simple Shipping Policy )
Ship Time^*	Leaves our warehouse in 1-3 business days

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45 Day No Hassle Returns

We want you to love what you buy! But if you don’t, we offer a simple “No Hassle Returns” policy. We allow you to return all new, unused, unassembled, and resalable items in their original packaging within 45 days of delivery for a refund (minus the original and return shipping costs incurred by GasLogGuys.com). Naturally, if your return is because of our error, you are not responsible for any shipping costs.

If your return request is due to product defect or damage, we will first work with you to get the product repaired. If repair is not possible, then we’ll work with you to get it replaced.
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To expedite the returns process, before shipping the item(s) back, make sure they are clean, the packaging is sufficient to prevent damage, and (if necessary) you note all defects along with the photos taken.

Important information about refund eligibility:
To be eligible for a “No Hassle Return,” items must be returned within 45 days of delivery in “Like New” condition. “Like New” condition is when a returned item is unused, unassembled, and has been returned in the original packaging.

Full refunds do not apply to certain items, including clearance items, gift cards, gift certificates, items that have been personalized, and items clearly marked as “non-returnable,” such as products sold as “Warehouse Deals.”
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In many cases, refunds are not processed until the item has been inspected by us in our warehouse.
Refunds must be applied to the same credit card, debit card, or other form of payment used in the original transaction.
In many cases, refunds are not processed until the item is inspected upon return delivery.
GasLogGuys.com reserves the right to refuse a refund on a returned item if:
- The item that has been returned does not match the original item shipped to the customer.
- The returned item is missing parts or the original product’s packaging.
- The item was damaged during the return shipment due to improper or insufficient packaging.
- The item being returned has been obviously heavily used (such as significant charcoal buildup inside a grill).
- The item has been assembled in a way that would impede proper packaging for return shipping.

In exchange situations, there are TWO options:

If you need the product right away, you can purchase a replacement on a new order to get it shipped out as soon as possible. Then return the original item and we’ll refund you for the original once we’ve received it back to our warehouse in “Like New” condition.
If you can wait a little longer, return the original item and once we’ve received it back to our warehouse in “Like New” condition, we’ll refund you for that purchase, then have you purchase the replacement on a new order and we’ll ship the replacement as soon as possible.

Custom made-to-order/special order items are made to your specifications. Due to the custom nature of made-to-order/special order items, all sales are final. Made-to-order/special order items defective due to manufacturing will be repaired/replaced as long as the claim is made within the warranty period offered by the manufacturer. Custom pieces damaged in shipping will still follow all steps for a freight claim as previously listed here. All Custom pieces will be repaired or replaced with an item of the same nature as previously ordered. You will not be allowed to order an item that differs from the damaged or defective item.

Feel free to use our simple online form to obtain a Returns Authorization Number (also known as an RMA number) and let us walk you through our 45 Day No Hassle Returns process.

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