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Rasmussen 30-Inch Chillbuster See-Thru Gas Log Set With Vent Free Natural Gas Evening Embers Single Burner - Variable Flame Remote

by Rasmussen
Item ID #
2235134
Model #
HH30 + DFC7-RE-N
More from Rasmussen
  • Find the logs that are the best fit for your fireplace >
  • Traditional oak logs featuring charred and burned appearance
    • Handcrafted to represent the complex realism of natural wood
    • Made from the finest refractory ceramics with sturdy steel reinforcement
    • See-thru single burner design creates a realistic glowing ember appearance with char chamber
    • Fire tested before leaving the factory and certified to the ANSI standard
    A pioneer in decorative heating, Rasmussen leads the way with beautifully crafted gas log sets made from the finest quality refractory ceramic materials. Rasmussen gas log molds are created from select pieces of actual wood. These logs are intricately detailed with a char chamber, creating a realistic look of burning wood. Environmentally safe ceramic coatings are hand applied in a multi-step process to recreate the random complexity of real wood for a surprisingly natural finish. Rigid steel reinforcement ensures a sturdy, long-lasting log set and a carefully designed burner system produces the most realistic wood fire look in decorative appliances. The vent-free see-thru single burner design creates a realistic glowing ember appearance and has a BTU output of 33,000 BTUs. This set features a pre-installed basic variable flame height safety pilot valve that is operated by a switch or the included remote control. Let the Chillbuster Log Set from Rasmussen bring the timeless beauty of a glowing log fire into your home. This Rasmussen Gas Log set includes: Vent-Free Gas Logs, Vent-Free ANSI Certified Burner, Grate, Safety Control, Remote, Oxygen Depletion Sensor, (ODS) Pilot, Connector Kit and Sand.

    Warranty

    All Rasmussen vent free ceramic fiber gas logs are covered for 5 years. The burner and grate assemblies are all warranted for 2 years and the pilot kit and control will be covered for 1 year from the date of purchase.

    Freight Delivery Details

    • The Shipping Company will call you at the phone numbers you provided to schedule the delivery of your package.
    • The Shipping Company will deliver your package and you or someone over the age of 18 must be present at the time of delivery to inspect and sign for your package.
    • At the time of delivery inspect your package for visible damage, if there is visible damage refuse the package and contact us at 1-877-743-2269.
    • If you fail to be present at time of your scheduled delivery, you will be charged for shipping.
    • If there is no visible damage, sign for your package and inspect it for concealed damage, if there is concealed damage contact us at 1-877-743-2269.
    • We recommend having an extra person or dolly to help move your package.
    Specifications
    Fuel Type Natural Gas
    Vent Type Vent Free
    Ignition Type Variable Flame Remote
    Log Width 30 Inches
    Minimum Depth Required12 Inches
    Minimum Height Required17 Inches
    Minimum Front Width Required36 Inches
    Minimum Rear Width Required30 Inches
    BrandRasmussen
    Wood TypeOak
    Log Style Chillbuster
    BTU Range0 - 20,000
    CollectionChillbuster
    Log SeriesCharred
    Fireplace Type See-Thru
    Certification PFS
    Log Material Refractory Ceramic
    Burner KitC7-Single
    Inside OutsideIndoor
    Overall Dimensions
    Weight 93 Pounds
    Shipping Details

    * Some orders received will go through our fraud prevention department. If your order is selected, you will be notified and your order may be delayed up to three (3) additional business days.

    Shipping Price
    Free Shipping
    ( Read Our Simple Shipping Policy )
    Ship Time*
    Leaves our warehouse in 1-3 business days

    Simple Shipping

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    Over $249 Free
    Under $249 $6.95
    Free Shipping on orders over $249

    Ship your entire order to your home for free, especially the big stuff!

    $6.95 Flat-Rate Shipping

    Anything under $249 ships at one low price. If your order increases, your shipping stays the same!

    45 Day “No Hassle” Returns

    We allow you to return all new, unused, unassembled, and resalable items in their original packaging for a full refund (minus actual shipping cost we incurred).

    No Restocking Fee

    Most companies charge a 15% or more restocking fee. We think that is wrong.

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    Canada Orders

    We do not ship items directly to Canada, however we will ship to your desired US-based freight forwarder.
    Please call 1-877-743-2269 for more information.



    45 Day No Hassle Returns

    We want you to love what you buy! But if you don’t, we offer a simple “No Hassle Returns” policy. We allow you to return all new, unused, unassembled, and resalable items in their original packaging within 45 days of delivery for a refund (minus the original and return shipping costs incurred by GasLogGuys.com). Naturally, if your return is because of our error, you are not responsible for any shipping costs.

    • If your return request is due to product defect or damage, we will first work with you to get the product repaired. If repair is not possible, then we’ll work with you to get it replaced.
    • If your return will be coming back via freight truck, we will require you to provide us a photo before your return will be authorized. This can be as simple as a cell phone pic! We just need a “before” picture in case there is any damage to the item on its way back to us.
    • To expedite the returns process, before shipping the item(s) back, make sure they are clean, the packaging is sufficient to prevent damage, and (if necessary) you note all defects along with the photos taken.

    Important information about refund eligibility:
    To be eligible for a “No Hassle Return,” items must be returned within 45 days of delivery in “Like New” condition. “Like New” condition is when a returned item is unused, unassembled, and has been returned in the original packaging.

    • Full refunds do not apply to certain items, including clearance items, gift cards, gift certificates, items that have been personalized, and items clearly marked as “non-returnable,” such as products sold as “Warehouse Deals.”
    • The costs of return shipping are deducted from your refund or merchandise credit.
    • In many cases, refunds are not processed until the item has been inspected by us in our warehouse.
    • Refunds must be applied to the same credit card, debit card, or other form of payment used in the original transaction.
    • In many cases, refunds are not processed until the item is inspected upon return delivery.
    • GasLogGuys.com reserves the right to refuse a refund on a returned item if:
      • The item that has been returned does not match the original item shipped to the customer.
      • The returned item is missing parts or the original product’s packaging.
      • The item was damaged during the return shipment due to improper or insufficient packaging.
      • The item being returned has been obviously heavily used (such as significant charcoal buildup inside a grill).
      • The item has been assembled in a way that would impede proper packaging for return shipping.

    In exchange situations, there are TWO options:

    1. If you need the product right away, you can purchase a replacement on a new order to get it shipped out as soon as possible. Then return the original item and we’ll refund you for the original once we’ve received it back to our warehouse in “Like New” condition.
    2. If you can wait a little longer, return the original item and once we’ve received it back to our warehouse in “Like New” condition, we’ll refund you for that purchase, then have you purchase the replacement on a new order and we’ll ship the replacement as soon as possible.

    Custom made-to-order/special order items are made to your specifications. Due to the custom nature of made-to-order/special order items, all sales are final. Made-to-order/special order items defective due to manufacturing will be repaired/replaced as long as the claim is made within the warranty period offered by the manufacturer. Custom pieces damaged in shipping will still follow all steps for a freight claim as previously listed here. All Custom pieces will be repaired or replaced with an item of the same nature as previously ordered. You will not be allowed to order an item that differs from the damaged or defective item.

    Feel free to use our simple online form to obtain a Returns Authorization Number (also known as an RMA number) and let us walk you through our 45 Day No Hassle Returns process.


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